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Customer Feedback and Contact Information
Pattison Media Ltd. (“PML”) is committed to providing excellent customer service and welcomes customer input (which may include comments, questions and/or complaints) to improve the accessibility of our services.
This feedback may be submitted in person, by telephone, in writing or by delivering an electronic text by email, on diskette or otherwise. Please include your name, telephone number and any alternate contact information in your correspondence. However, as we understand and appreciate concerns that you may have with regard to privacy and confidentiality, if you wish to remain anonymous that is acceptable as well. Any personal information shall remain confidential unless you provide express consent to disclosure.
We will acknowledge receipt of feedback as soon as we can and our goal is to do so within 5 business days.
Customers who wish to provide feedback regarding the manner in which PML provides services to persons with disabilities may contact our company Executive Assistant, Kate Marshall:
By telephone: (250) 372-3322
By e-mail: kate.marshall@pattisonmedia.com
By regular mail: 460 Pemberton Terrace, Kamloops, British Columbia, V2C1T5
Attention: Kate Marshall, Executive Assistant to the President, Pattison Media Ltd.
In person: Please visit the PML reception desk at any of our station locations.
If you wish to provide feedback in a format not identified or to request information in an alternative format, please reach out to our contact noted above.
Our Accessibility Plan can be found at www.pattisonmedia.com/accessibility
